Looking for guidance about how to insure your yacht, or about our claims process?
Our friendly team is here to help and will aim to contact you within 2-hours of receiving your message.
Or you can get in touch directly:
For claims:
For complaints:
For all other enquiries:
Looking to make a claim?
We’re sorry that you’ve had an issue with your yacht which means you need to make a claim. Our expert team can provide assistance and advice as soon as we’re notified. Fill out your details here to contact our claims managers. Many smaller claims can be handled instantly.
Looking to make a claim?
We’re sorry that you’ve had an issue with your yacht which means you need to make a claim. Our expert team can provide assistance and advice as soon as we’re notified. Fill out your details here to contact our claims managers. Many smaller claims can be handled instantly.
What is Tide? Is it a broker or an insurance company?
Tide is a Managing General Agent (MGA) authorised and regulated by the FCA in the UK. In Germany the supervisory authority responsible for the activity of Tide as an insurance agent is the Handelskammer Hamburg. As an MGA, Tide has the ability to design, underwrite, and manage insurance policies on behalf of our partner insurance companies. All Tide’s insurance partners operate within the Lloyd’s market, which holds an A+ financial strength rating.
How do I make a claim?
You can notify Tide of a claim by completing the first notification of loss form that can be found here. Other options to make a claim include speaking with your insurance broker. Contact details can be found on Page 2 of the policy schedule and on the Client Gateway) or you can contact the Tide claims team directly on +44 (0)330 043 5299 or email via [email protected]
What type of yachts does Tide insure?
Tide specialises in providing insurance for a wide range of yachts, including production yachts, semi-custom and custom yachts, up to 50 metres in length and with a maximum value of EUR/USD 20,000,000. Our policies cover both new and pre-owned yachts, including older classic yachts and catamarans.
How do I get a quote from Tide?
Tide works exclusively through authorised insurance brokers. To receive a quote, simply contact your insurance broker and request one from Tide. Your broker will gather the necessary details about your yacht and coverage needs to obtain a tailored quote. If you don’t already have a broker, we can assist you in connecting with one of our trusted partners. Your specialist insurance broker will guide you through the process and ensure that you receive the right coverage for your yacht.
What information does Tide need to provide a quote?
To offer a tailored quote, Tide requires key details about your yacht and its usage:
Your insurance broker will help collect and submit this information on your behalf, so Tide can offer a tailored quote based on your specific needs.
How do I make a claim?
You can notify Tide of a claim by completing the first notification of loss form that can be found here. Other options to make a claim include speaking with your insurance broker. Contact details can be found on Page 2 of the policy schedule and on the Client Gateway) or you can contact the Tide claims team directly on +44 (0)330 043 5299 or email via [email protected]
Why does Tide ask about lithium-powered devices onboard?
There is an increasing use of lithium batteries on yachts – powering everything from water toys to essential equipment and even engines. While they enhance on-board experiences, these batteries also bring a real risk of fire and damage. By understanding the different lithium powered water toys, e-bikes, etc. that are onboard, Tide can provide practical risk management tips to help mitigate risks.
